Shipping policy
Last updated: October 22, 2026
Thank you for shopping with Thoughts To Carry! We want you to know what to expect from the moment you place your order until it arrives at your door.
Made-to-Order Products
Our T-shirts, mugs, and greeting cards are made especially for you through our print-on-demand production partners.
Because each product is created after an order is placed, please allow time for both production and shipping.
Production and Processing
Once your order is placed, it is submitted for production. Production times vary depending on the product, production partner, and order volume.
During busy seasons and holidays, production may take longer than usual.
Shipping Methods and Costs
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Depending on the product and delivery destination, you may have a choice between Economy and Standard shipping.
Available shipping methods, costs, and estimated delivery times will be displayed at checkout.
Delivery Times
Estimated delivery times are not guaranteed.
Please remember that total delivery time includes both production and shipping. Carrier delays, weather conditions, holidays, and other circumstances may affect delivery.
Shipping Destinations
We currently ship within the United States.
Order Tracking
When your order ships, you will receive a shipping confirmation email with tracking information when available.
Tracking information may take some time to become active after shipment.
Multiple Items in One Order
Products may be produced and shipped from different facilities. If you order multiple items, they may arrive in separate packages and on different days.
Address Accuracy
Please review your shipping address carefully before completing your purchase.
If you notice an error, contact us as soon as possible. Once production or shipping has begun, we may not be able to make changes.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged or incorrect, or if you believe a shipment has been lost, please contact us through our website.
We will review the situation and work toward an appropriate resolution.
For damaged or incorrect products, please refer to our Return and Refund Policy for reporting requirements.
Order Changes and Cancellations
Because our products are made to order, changes or cancellations may not be possible once production begins.
Please contact us promptly if you need assistance.
Questions?
We're happy to help. Please visit the Contact Us page on our website with any questions about your order.
Thank you for supporting Thoughts To Carry!